HOw do VIrtual Consultations work?

Don’t you need to come and see my property?

It’s not a replacement for a site visit, it’s a chance to review your project goals, discuss budget and process, then determine the best next steps!

Ottawa landscape architectural plan , including a driveway, garden beds, trees, seating areas, and a new shed, with annotations of plant types and landscape features.

Start with clarity, not guesswork.

Most people reach out asking for a quote.
What they usually want is to understand what’s possible, what’s realistic, and what this might cost before committing time, money, or energy.

That’s why every project starts with a virtual consultation.

Not because we don’t want to see your property — but because seeing a property without context rarely produces useful answers.


Why we don’t start with a site visit

Walking a yard before scope, budget, or intent is defined often leads to:

  • placeholder or incorrect pricing,

  • assumptions that need to be undone later,

  • or wasted time on both sides.

The virtual meeting allows us to:

  • ask the right questions first,

  • understand what we’re actually pricing,

  • and make any site visit purposeful rather than exploratory.

We’ll still visit the site — just at the right time.

Step 1: Virtual Consultation (30 minutes)

We review:

  • Your goals and priorities

  • Any drawings, sketches, or inspiration you already have

  • Budget comfort and scope expectations

  • Site constraints that matter early (grading, access, pool coordination, permitting, etc.)

If you already have professional plans or take-offs, we review those together and confirm how they should be priced.

You leave the call with clarity on:

  • whether we’re the right fit for your project,

  • what level of solution makes sense,

  • and what the next step should be.

Step 2: Determine the Right Path Forward

After the virtual consult, one of three things happens:

1. Direct Pricing

If scope and documentation are sufficient, we move straight into estimating.

2. Site Visit

If field verification is required, we schedule a site visit with clear objectives.

3. Design or Refinement

If scope needs refinement or value-engineering before pricing, we outline those options clearly.

No guessing. No vague next steps.

Step 3: Pricing & Proposal

When we price a project, it’s done intentionally — with confirmed scope, assumptions, and sequencing.

Depending on the project, this may include:

  • full hardscape and softscape scope,

  • lighting and electrical coordination,

  • pools, retaining walls, fencing, drainage,

  • construction phasing and allowances where appropriate.

Our goal is not the fastest number — it’s a useful one.

Virtual Consultation Do’s and Don’ts

  • Send photos or videos ahead of time
    Wide shots of the front, back, and any problem areas are perfect. Phone photos are completely fine.

  • Share any plans, sketches, or inspiration
    Professional drawings, hand sketches, Pinterest images, or past quotes — all are helpful.

  • Think about priorities
    What matters most to you? Function, aesthetics, budget, timeline — there are no wrong answers.

  • Be honest about budget comfort
    This helps us guide the conversation and avoid unrealistic options early.

  • Join from anywhere
    You can be at work, at home, or on the road. Being on site is not required.

DO:

DOn’t:

  • Don’t worry about walking us around the yard live
    The virtual meeting is not a site tour. Photos and drawings are more useful at this stage.

  • Don’t stress about measurements or technical details
    That comes later if and when we move forward.

  • Don’t feel like you need to have everything figured out
    The purpose of the call is clarity — not final decisions.

  • Don’t expect a final price on the call
    The meeting sets the direction for accurate pricing; it doesn’t replace proper estimating.

  • Don’t worry about tidying up or being “ready”
    We’re discussing concepts and scope, not inspecting your property.

Ready to book?

If you’re exploring a landscape project and want clarity before committing further, the virtual consultation is the right place to start.

Backyard with swimming pool, water slide, grotto waterfall, stone fountain, patio, trees